Company profile

Brand Story: The Universal travel service  is another name of the fresh Silk Road Tourism. The founder initially joined the tourism industry because of her major in university. As an English major student, she wanted to know more about the culture and customs of foreigners, and at the same time, she really wanted to introduce the ancient and civilized cultural treasures of China to foreign friends in more detail and in truth. During this period ,traditional tourism is popular , she could  feel the satisfaction and happiness from the foreign friends.From1998,she became an English tour guide, and then she met foreign tourists to travel around Xinjiang. In 1999, she began to organize Xinjiang tourists to go to European countries, Asian countries, Australia, the United States, Canada and other countries for many times. During the travel process, she not only appreciated the beautiful scenery, but also learned about the folk culture of various countries. Each satisfying tour left a deep impression on her. However, in the subsequent tourism reception, she found that the group tour itineraries of Xinjiang inbound was too hasty and hurried. Tourists could not stop their steps to better get to know the local folk customs and culture, taste the local food, feel the local life, enjoy the local natural scenery, So she decided to create her own brand, specifically for friends from all over the world to tailor their own tours and butler travel services.

As a leading inbound tour operator in Xinjiang, the Universal Travel Service Company is specialized and professional in Xinjiang circle tour. In the past ten years, we have received tourists from hundreds of countries in Europe, America, Asia and other countries to travel to Xinjiang with high service quality, which has been praised by the guests. We are encouraged to continue to maintain the authenticity of tourism and make tourism products with high quality, comfort and superior experiences Because the customized tour provides the most comfortable itineraries the best local hotel service, the best English tour guide service, the latest and most comfortable vehicle service and the most ethnic cuisine service, its price is higher than that of the regular tour, but the affirmation, recognition, praise and encouragement from the tourists give us greater confidence and strength. We must adhere to our belief that we must continue the superior quality tourism. At present, we have set up a branch office in Beijing to provide more convenient and comfortable super quality travel services throughout China for tourists from more countries.

Our company not only concentrate on the tourism products, but also on the talent selection, spend more time and energy training, we have a very excellent team, in order to feel free to answer questions of customers and contact them , our operators, sales are all from tourism English major graduates, our tour guide team is more than ten years of experience in leading foreigner tour groups. Most of the excellent English tour guides who have been serving in the first line of tour guides are also international tour leaders who have led groups to different countries many times, so they can better understand the preferences of tourists, so they can provide better and super services.

We specialize in personal customization, small group Tours, exclusive Tours (including family Tours, conference Tours, honeymoon Tours, graduation season Tours, trek Tours, etc.), our company is enthusiastic to provide 24-hour butler service, no matter what kind of tour products tourists choose, we are very happy to communicate with tourists on the relevant details and their special requirements until the perfect result, to relieve your worries, the itinerary is up to you to decide, we are just your itinerary arrangement reference consultant, so, choose us, is to choose the greatest satisfaction ,join us you will have a perfect China tour for sure.

Our companyl has been adhering to the concept of customer first, service first, our service tenet is "travel thousands of miles, service zero distance", our company partners are required to have a high sense of responsibility, interested in travel, good at discovering new things, constantly improveand upgrade, innovation of our tourism products, careful, patient, love, is the most basic professional quality and job requirement to the member of our company.

We are fully prepared to meet you and welcome friends from all over the world to join us. Looking forward your coming.